Monthly Archives: July 2018

Biometric Security: The logical end point for personal security?

By 2020, nearly all smart devices including mobile phones, tablets and wearables will have some form of biometric security enablement. At the same time, personal banking through mobile apps (branchless banking) will also overtake onsite banking globally. According to a recent report from Goode Intelligence, by 2020 1.9 billion bank customers will adopt biometrics for a […]

This is why customer experience is key for Loyalty Programs

Research shows that monetary rewards are not the only driver for customer loyalty programs and that increasing experiential rewards provides greater long-term benefits. Loyalty programs are supposed to unlock great value for companies by driving higher sales and boosting brand affinity. So why aren’t they doing this? Although more and more companies now have loyalty […]

What Generation Z want from mobile payments


Move over Millennials. Generation Z is on the scene and ready to leave their own mark on banking and payments. This latest generation, born after 1995, view the world completely differently than those who have gone before. Generation Z is more comfortable than prior generations with digital methods of moving money, and many anticipate supplementing traditional […]

Thinking about Merchant Onboarding

If you’re a merchant acquirer or payment service provider (PSP), merchant onboarding is key to your growth. Of course, you want more merchants, bringing in more transactions. However, onboarding questionable merchants that authorize fraudulent transactions result in charges and losses that impact the bottom line. How can you balance the trade-offs, ensuring that you can […]