Monthly Archives: October 2020

Case Study – McDonald’s Indonesia

Background 2020 has been a year of global disruption – that none of us was truly prepared for. Phrases like ‘the new normal’ and ‘lockdown’ entered our vocabularies and are now used on a daily basis. In Indonesia, this disruption to life as we knew it has been particularly tough. Lockdowns and social distancing have […]

Is it time to upgrade your core banking system?

Is your traditional core banking system delivering what you really need? A core banking system can be defined as a back-end system that processes daily banking transactions and posts updates to accounts and other financial records. A typical core banking system would include deposit, loan and credit processing capabilities, which interface with general ledger systems […]

Are Digital Wallets all about payments?

Banks and Payment Service Providers (PSP) need to be thinking about their digital wallet strategy. Don’t be fooled, there is more than meets the eye with the Digital Wallet. There is a misconception that digital wallets are all about payments. We can all be complacent and think that our customers are happy because they have […]

Part 2: Digital Banking and the Digital Wallet is live!

Part 2 of our of 4 Part Series “What is a Digital Bank?” is officially live! In Part 2 of the series, our world-leading digital banking experts take a look at the Digital Wallet as a pillar of the Digital Banking experience. The traditional banking core is being replaced by a digital core counterpart with […]

Jakarta Post: Youtap Indonesia users increase 5x

Youtap Indonesia reported that it had seen a five-times increase in users and a 4.5-times increase in transactions from June to September. “The rise in users and transactions is due to the change in the behaviour of consumers, who prefer deliveries and cashless payment during the pandemic,” Herman Suharto, CEO – Youtap Indonesia The company’s […]

Replacing your Traditional Banking Core with a Digital Wallet

October 2020 According to Forrester’s Global Financial Services Architecture Survey Q3 2019, nearly 80% of banks say they don’t have the technology required to provide a great customer experience.  Forrester suggested looking to digital banking platform architecture providers to provide support for rapid change and continuous transformation. Traditional core banking switches have provided a secure […]

Why you need to upgrade from a Mobile Wallet to a Digital Wallet

So your mobile wallet lives on your customers phone and allows them to ‘tap and pay’ in stores. Big deal, they want more! A digital wallet will allow you to not only give your consumer ease, convenience and freedom – but also for you as a bank to begin a meaningful relationship with them as […]