We are seeing more media articles in South East Asia focusing on the impact of Covid-19 on the exchange of physical money. Contactless payments via NFC and QR codes have grown exponentially, and this has influenced the merchant and consumers not to accept “dirty cash” that may pass on germs. Governments in South East Asia […]
For anyone considering launching eWallet services, there is a need to understand mobile money regulations’ nuances for mobile operators vs. eMoney regulations’. An interesting article recently published in techinasia.com highlighted the differences in Mobile Money regulations for Mobile Network Operators and eMoney for Banks and payment service providers. Of particular interest was : 40 eWallet […]
When banks think of the term Digital Wallet, they automatically refer to ApplePay or GooglePay, or a method of digitally storing a credit card on a mobile phone to make payments. When a bank thinks of mobile banking, they think of a branded downloadable application that mirrors the internet banking experience. When a Digital bank […]
According to a recent survey by Deloitte* 38% of customers see user experience as the most critical factor when selecting a digital bank. Up to 71% of those surveyed said that digital onboarding was preferred for opening an account. The current onboarding process including KYC or AML is cumbersome, requiring the presentation of physical documentation […]
You have a core banking solution and multiple point solutions connected to your core. Still, you struggle to capture the growing demand of consumer and business customers for self-service applications. You have streamlined your bank, closed branches, and implemented new versions of mobile banking, but still, your customers ring the contact center and complain that […]
Traditional core banking solutions just don’t cut it. Many core banking vendors partner with multiple suppliers to enhance their legacy non-real-time processing systems. EMoney wallets, however (not card wallets), are at the other end of the scale and provide banks, consumers, and business customers with a truly digital experience. Banks of the future cannot be […]
In earlier blogs we covered measuring success in Digital Banking. We listed the various KPI’s to illustrate the key indicators of traction. We will revisit this frequently to emphasize the need to understand the importance and impact of eMoney Wallets on traditional financial services. The key questions are: How well is my internet banking service […]
In our daily engagement with banks, we are experiencing the various banks’ confusion and concern over the lack of growth of their generic online banking, internet banking, and mobile banking. They have anxiety and fear, and some commentators have said banks are like “a deer in the headlights.” The expression denotes ‘so stunned or surprised […]
As demand for Consumer Payment Apps and the use of eMoney grows, merchants need to become digital. A typical merchant faces the prospect of downloading multiple consumer payment apps to accept consumer eWallet & eMoney payments. A typical merchant should be able to download from the Play Store or App Store a specific Merchant App […]
Despite COVID-19, Youtap’s growing Merchant base in Indonesia is enjoying the ability to accept contactless payments. Youtap’s Merchant Acceptance footprint extends countrywide to over 435 cities and towns. Youtap’s Merchant Wallet App is available for download from Google PlayStore and Apple AppStore. Consumers (eMoney users) are snapping QR codes (generated by Youtap Merchant Wallet App) […]
