Category Archives: life

eMoney vs. Dirty Cash

We are seeing more media articles in South East Asia focusing on the impact of Covid-19 on the exchange of physical money. Contactless payments via NFC and QR codes have grown exponentially, and this has influenced the merchant and consumers not to accept “dirty cash” that may pass on germs. Governments in South East Asia […]

eMoney Wallets and the Challenge for Retail Banks

In our daily engagement with banks, we are experiencing the various banks’ confusion and concern over the lack of growth of their generic online banking, internet banking, and mobile banking. They have anxiety and fear, and some commentators have said banks are like “a deer in the headlights.” The expression denotes ‘so stunned or surprised […]

Embracing Digital Wallets 2.0

For years mobile wallet providers have gone to market with a limited feature set and focused on onboarding new accounts and not transactions and merchant payments. Mobile wallet providers and MNOs have built strong momentum across the globe with over 1 billion registered mobile money users. The initial use case of payments and a digital […]

MNO’s and eMoney wallet providers need to acquire and manage merchants

Is there sufficient focus on merchant payments across developing and developed markets to make cashless economies a reality? With over 1bn registered mobile money users in 95 countries, mobile money operators and MNO’s, have a substantial addressable market. Why is it then that cash is still king in these countries, and people with these wallets […]

What lessons have challenger banks learnt?

They have a business model that is digital to the core.  Put simply you cannot plaster a digital core over an incumbent bank.  A full digital core:  Enables them to innovate quickly  Offer a wide range of downloadable Apps  Onboard customers in a matter of minutes  Provide a wide range of tools that enable the […]

The case for why your MNO should offer financial services

In the early part of the 21st century, US company Walmart attempted to start a bank. It wasn’t a revolutionary idea, but the world kept throwing up obstacles to stop them. It was clear that there were many who wanted to resist a company like Walmart entering the banking sector, and eventually, the retailer gave […]

Adding value as a merchant acquirer

How merchants enable and streamline payment acceptance is now at the forefront of the shopping experience. For a merchant acquirer —a once stable and steady background business helping retailers accept and process debit and credit cards at point-of-service and remotely (such as via telephone and mail)—is now a key differentiator for businesses. The more shopping […]