The Youtap blog

Insights.

Featured article

July 15, 2015

Our joint-venture with Verifone is a proud founding partner of the Open Mobile Ticketing Alliance!

The aim of the Open Mobile Ticketing Alliance is to enable the vision of ‘Register once, travel anywhere’ by developing open, interoperable standards with payment vendors and transit operators.

July 15, 2015

Our joint-venture with Verifone is a proud founding partner of the Open Mobile Ticketing Alliance!

The aim of the Open Mobile Ticketing Alliance is to enable the vision of ‘Register once, travel anywhere’ by developing open, interoperable standards with payment vendors and transit operators.

What lessons have challenger banks learnt?
September 28, 2020

They have a business model that is digital to the core.  Put simply you cannot plaster a digital core over an [...]

COVID-19 is driving e-wallet adoption
September 17, 2020

Merchant acquisition across our customer base is accelerating with merchants moving away from cash acceptance to cashless. South-East Asia is in [...]

Digital wallets are the rocket ships of 2020
March 27, 2020

This means that issuers and merchants should be adapting their business practices to prioritise these payment methods and capture embrace this [...]

The case for why your MNO should offer financial services
March 10, 2020

In the early part of the 21st century, US company Walmart attempted to start a bank. It wasn’t a revolutionary idea, [...]

Adding value as a merchant acquirer
February 13, 2020

How merchants enable and streamline payment acceptance is now at the forefront of the shopping experience. For a merchant acquirer —a [...]

Payment-enabled Digital Transformation
November 17, 2019

In 2011 the National Bank of Rwanda (BNR) initiated a payment system implementation project (Hybrid RTGS/ACH and CSD) which was completed [...]

MSME Banking
Digital love: MSMEs and digital banking are a perfect match
October 9, 2019

A lot of ink has been spilt in recent times about the rise of neobanks like Revolut, N26, and Monzo that [...]

Steward Bank and Youtap Launch Mobile Money Services
September 3, 2019

Youtap and Steward Bank to launch Zimbabwe’s latest digital payments service Aims to improve financial inclusion with mobile payments by making [...]

Youtap named Best Digital Payments Platform
August 27, 2019

Youtap win Best Digital Payments Platform Award at Digital Innovation and Excellence Awards in Ghana. Singapore and Accra, Ghana – Youtap, [...]

Open Says Me: Open Banking Explained
July 4, 2019

In today’s era of disruption and transformation, open banking represents a fundamental shift in the concept of banking. Turning it into [...]

Lego not Legacy – Taking a modular approach to banking.
June 25, 2019

A new raft of digital capabilities is driving ever more sophisticated sales and service experiences. Modern front ends, intuitive customer journeys, [...]

Customer Experience (CX) as a service
June 10, 2019

Customer experience excellence, for all intents and purposes, has shifted from a nice-to-have to the primary value proposition. Customer experience is [...]

Taking banking to the people – Agency Banking
June 4, 2019

According to the World Bank, only 31% – 60% of adults across Southeast Asia and Africa have a formal bank account. [...]

The case for the consumerisation of merchant services
May 19, 2019

Product providers have grown up in a product and channel-centric world. market evolution has been linear: add a channel, add a [...]

Youtap enables mobile transactions at Point of Sale for MTN and Barclays Bank in Ghana
May 17, 2019

MTN and Barclays Bank customers will now be able to pay at the point of sale using their mobile wallet. Youtap [...]

Youtap completes landmark Merchant Payment Integration between MTN Zambia and Barclays Bank
May 13, 2019

•Youtap play an integral part in a landmark partnership New partnership in Zambia to further boost financial inclusion and convenience for [...]

Three Merchant Mindset Shifts in Payment Acceptance
May 8, 2019

Merchants are at the centre of a massive transformation in payment acceptance. Digital payments experiences are more than novel and convenient, [...]

The Robots are Coming: The AI revolution is upon us
March 17, 2019

Retail and consumer product organisations are entering a new phase of technological innovation — with intelligent automation at its core. “The [...]

Pay Later: The rise and rise of Buy Now Pay Later
February 24, 2019

No doubt you’ve heard of the likes of AfterPay and ZipPay, allowing customers to pay later for things they want right [...]

Go Beyond Points: A guide to creating awesome loyalty programs
February 8, 2019

It costs a lot less to keep existing customers than to earn new ones. One of the best ways to keep [...]