Keep subscribers longer and grow what each one spends, with loyalty, mobile money wallets, payments and AI on one platform, under your own brand.
FOR MOBILE, BROADBAND AND REGIONAL OPERATORS
Youtap helps telecommunications providers increase subscriber retention, grow customer lifetime value and create new digital revenue, with loyalty, customer engagement, mobile money wallets, payments, commerce and AI on one enterprise platform, under their own brand.
PCI DSS compliant
Runs on Microsoft Azure
Discounts are easy for a rival to match, and points nobody remembers do not keep anyone.
Most subscribers pay for their plan and nothing else, so growth depends on winning new ones.
Grow what each subscriber spends ↓
Subscribers pay shops and friends through someone else’s wallet, so you lose the daily habit.
Reward subscribers for staying, paying on time and using your app, with dollars or points they spend in your stores. AI agents spot the ones who are drifting and send the right offer.
POWERED BY
YouReward, AI agents
Example figures, for illustration only.
Grow revenue beyond connectivity: sell data add-ons and partner offers in your app, and let subscribers pay with their wallet balance or the reward dollars they have earned.
POWERED BY
YouPay, YouReward
Talk to us about growing revenue
Example figures, for illustration only.
Give subscribers a mobile money wallet for everyday payments, and give the local shops on your network the tools to take payments and run their business.
POWERED BY
YouPay, YouAccept, YouShop
Example figures, for illustration only.
AI AGENTS FOR TELCOS
AI agents watch for early signs that a subscriber may leave, segment your base for campaigns, pick the offer most likely to keep them, and show your team what works.
Example figures, for illustration only.
MOBILE OPERATOR
A mobile operator gives subscribers reward dollars for paying their plan on time, and they spend them in any of its stores.
What they launched: Reward dollars for on-time payment
Where customers use it: In the operator’s app and stores
The result: More subscribers pay on time
MODULES USED
YouReward
MOBILE OPERATOR
A mobile operator adds a wallet to its app, where subscribers keep the reward dollars they earn and pay friends, bills and shops.
What they launched: A wallet with reward dollars and payments
Where customers use it: In the operator’s app and at partner shops
The result: Subscribers open the app every day
MODULES USED
YouPay, YouReward
MVNO
An MVNO lets subscribers buy data add-ons and bundles in its app, paid from the wallet or with reward dollars.
What they launched: In-app add-ons paid from the wallet
Where customers use it: In the MVNO’s app
The result: More spend per subscriber
MODULES USED
YouPay, YouReward
REGIONAL OPERATOR
A regional operator gives the small shops in its towns tap to phone payments, a simple till and fast payouts, all in its brand.
What they launched: Merchant payments and tools for local shops
Where customers use it: In shops across its towns
The result: More local businesses on its network
MODULES USED
YouAccept, YouShop
Illustrative examples
Reward, pay and sell in the app your subscribers already use.
Stand out on another operator’s network with rewards and a wallet.
Keep whole households across mobile, broadband and TV.
Bring payments to the local shops in your communities.
Youtap connects to your billing (BSS), CRM, store tills, network systems and payment infrastructure, including mobile money and cards, with secure APIs. Subscribers then see rewards, their wallet and payments in your app.
Connect once to your billing, CRM and store systems.
Youtap adds rewards, a wallet and payments alongside your BSS and OSS, on Microsoft Azure. You do not need to replace anything.
Rewards and payments work in your app, on your self-care website, at the tills in every store and for your contact centre.
If you already use a Youtap module, the others use the same system. You do not need to connect again.
Answers to common questions.
Talk to our team about your use case, integration or pricing.
Yes. Youtap connects to your billing (BSS) and CRM systems through APIs, so rewards and payments follow each subscriber’s account.
Yours. The wallet, rewards and payments carry your name, logo and design, in your app. Youtap stays behind the scenes.
You can run partner offers next to your own rewards, so partner brands reach your subscribers through your app. How each offer is funded is agreed between you and the partner.
Yes. Reward dollars can be spent in your stores, in your app and with partners you choose. They are part of YouReward.
AI agents watch for early signs that a subscriber may leave, such as fewer app visits or top-ups, choose the offer most likely to keep them, and show your team which offers work.
Yes. You can start with one, such as rewards or the wallet, and add others later on the same connection, without integrating again.
It depends on the modules you choose and the systems we connect to. A dedicated team delivers in two-week sprints, and we agree the timeline with you during discovery.
Mobile network operators, MVNOs, converged and broadband providers, and regional operators.
Tell us what you want subscribers to do more of. We will show you how Youtap would reward it, in your app and under your brand.
Or email [email protected]
Rewards, tiers and AI agents that keep subscribers coming back.
One API connects Youtap to your billing, CRM and store systems.