Retail & Consumer Conglomerate Solutions

    Create Customers Who Return More Often and Spend More.

    Youtap helps retail and consumer conglomerates improve customer retention, increase customer lifetime value and create new growth opportunities through digital commerce, payments, loyalty, customer engagement and AI. Connect every customer interaction across stores, digital channels and brands through one cloud-native enterprise platform.

    YS
    YouShop
    Commerce
    ● LIVE
    Network GMV today
    $24.8M
    ▲ 9.6%
    Stores live
    1,240
    ▲ 3.4%
    Orders / day
    86K
    ▲ 6.1%
    Recent activity
    Sale · Store #214+$183.40
    Restock · WarehouseLive
    Business Challenges

    Growth priorities for modern retail leaders.

    Increase Customer Retention

    Build stronger long-term customer relationships through personalised engagement across every store, channel and brand.

    Increase Customer Lifetime Value

    Connect commerce, payments and loyalty to create greater value from every customer across the retail group.

    Grow Revenue

    Launch new commerce, payment and loyalty experiences that encourage repeat business, higher frequency and stronger average spend.

    Platform

    One Platform for Retail Growth.

    Youtap combines commerce, payments, customer engagement, loyalty, ordering and AI into one modular enterprise platform built for retail and consumer conglomerates. Integrate with existing retail technology while creating richer customer experiences and new revenue opportunities.

    YouShop — SME Merchant Platform

    Support franchisees, dealers, independent retailers and distribution networks with consistent SME point of sale, inventory, ordering, payments and customer engagement across your retail group.

    YouOrder — Digital Ordering & Fulfilment

    Enable digital ordering, click-and-collect and delivery experiences that connect customers with the closest store, brand or fulfilment point.

    YouReward — Customer Engagement & Loyalty

    Design tiered loyalty, rewards and personalised engagement programmes that strengthen relationships and drive repeat visits across the group.

    YouPay — Retail Payments & Wallets

    Launch branded wallets and payment experiences that turn everyday transactions into engagement, loyalty and richer customer data.

    YouAccept — Merchant Services

    Extend acceptance, settlement and value-added services across owned stores, franchisees and partner merchants in the retail ecosystem.

    Enterprise Foundations — Cloud Native & API First

    Built cloud native on Microsoft Azure with an API-first architecture designed for enterprise scale, security and integration.

    Artificial Intelligence

    Artificial Intelligence for Retail Growth.

    Artificial intelligence helps retail organisations personalise customer engagement, optimise campaigns, identify growth opportunities and deliver more relevant shopping experiences across every channel.

    Customer Segmentation

    Segment customers for growth and retention

    Combine transaction, loyalty and engagement data to build actionable customer segments for campaigns, pricing and lifecycle programmes.

    Inventory
    LIVE
    Aisle 1 82%
    Aisle 2 45%
    Aisle 3 reorder
    Reorders trigger automatically
    Personalised Offers

    Personalise offers for every customer

    Match each shopper with the most relevant products, promotions and rewards based on real behaviour across stores and digital channels.

    Sales & customers
    $8,420
    Sales today
    1,240
    Customers
    Next-Best Promotion

    Recommend the next best promotion

    Surface the right promotion, reward or partner offer at the right moment to encourage repeat visits and higher average spend.

    Supply chain
    Warehouse
    Store A Store B Store C
    Distribution across the network
    Customer Insights

    Understand behaviour across the group

    Unify shopper insights across brands, stores and digital channels to inform merchandising, marketing and growth decisions.

    Payment acceptance
    In-store checkout
    CardeMoneyQRTap
    Integration

    Designed to Integrate with Existing Retail Platforms.

    Youtap integrates with commerce platforms, ERP systems, CRM platforms, payment infrastructure, loyalty systems and enterprise applications through secure APIs and modern integration architecture — extending existing retail technology investments rather than replacing them.

    Commerce & ERP

    Connect to commerce and ERP systems

    Integrate product, pricing, stock and order data to power connected digital commerce and customer experiences across the group.

    Centralised processing
    HQ console
    Auckland Sydney Singapore Manila
    Every location processed centrally
    CRM & Loyalty

    Integrate with CRM and loyalty systems

    Extend existing customer data, CRM and loyalty investments with richer engagement, rewards and personalisation capabilities.

    Network-wide loyalty
    One rewards scheme
    48 locations
    Earn & redeem anywhere in the network
    Payments

    Work alongside payment infrastructure

    Integrate with acquiring, wallet and card infrastructure through open APIs and enterprise-grade connectivity.

    Data & analytics
    Sales
    Supply
    Distrib.
    Margin
    Enterprise Applications

    Fit into your enterprise architecture

    Cloud native on Microsoft Azure with API-first design, event streaming and role-based access built for enterprise IT.

    Online & in-store
    Online
    $3,180
    In-store
    $5,240
    One network, every channel
    Turn every customer interaction into a stronger relationship, a repeat visit and a new source of retail growth.
    The Youtap Platform principle
    Talk to us

    Grow Stronger Customer Relationships.

    Whether improving customer retention, increasing customer lifetime value, expanding digital commerce or creating new revenue opportunities, Youtap provides the enterprise platform to accelerate retail transformation.