FOR AIRLINES, LOYALTY PROGRAMMES AND TRAVEL COMPANIES

    Create more valuable traveller relationships.

    Youtap helps airlines and travel organisations strengthen traveller loyalty, increase ancillary revenue and improve customer lifetime value, with loyalty, travel wallets, payments, customer engagement and AI on one enterprise platform, under their own brand.

    PCI DSS compliantRuns on Microsoft Azure
    Example Halcyon Air app with rewards, extras and a travel wallet

    What holds airlines and travel companies back.

    01

    Travellers switch for a cheaper fare

    Fare discounts are easy for a rival to match, and points travellers forget do not keep them.

    Increase traveller loyalty

    03

    Spending on the trip goes to other cards and apps

    Travellers pay for hotels, meals and transport with someone else’s card.

    Own more of the journey

    Increase traveller loyalty.

    Reward every flight, trip and payment with points or dollars travellers use with you, and move your best travellers up the tiers. AI agents spot the ones who stop booking.

    POWERED BY

    YouRewardAI agents
    • Points or dollars on every flight and payment
    • Tiers that give frequent travellers more
    • Win-back offers for travellers who stop booking
    Talk to us about loyalty
    Example frequent flyer reaching Gold status

    Grow ancillary revenue.

    Sell seats, bags, lounge passes and partner offers in your app, paid by card or with reward dollars.

    POWERED BY

    YouRewardYouPay
    • Seats, bags and lounge passes sold in the app
    • Pay with card, reward dollars or both
    • Hotel and car hire offers from your partners
    Talk to us about ancillary revenue
    Example seat and baggage extras paid with points or card

    Own more of the journey.

    Give travellers a wallet and card in your brand for spending abroad, so the money they spend on the trip stays with you.

    POWERED BY

    YouTravelYouPay
    • A multi-currency travel wallet
    • A card in your brand for spending abroad
    • Points earned on every payment abroad
    Talk to us about travel wallets
    Example travel card paying abroad at a live exchange rate
    Example figures, for illustration only.

    AI AGENTS FOR AIRLINES AND TRAVEL

    AI that brings travellers back.

    AI agents notice when a traveller stops booking, segment travellers for campaigns, pick the extra or offer most likely to bring them back, and show your team what works.

    • Spot travellers who stop booking, from signs like no trip in months
    • Offer the right extra: a seat, a bag, a lounge or an upgrade
    • See which offers drive bookings, and tune tiers and rewards
    How our AI agents work
    Example retention agent spotting a traveller who has stopped booking

    How airlines and travel companies use Youtap.

    Example boarding pass with extras paid with reward dollars

    AIRLINE

    Extras paid with reward dollars.

    An airline lets travellers pay for seats, bags and lounge passes with reward dollars they earned on earlier trips.

    What they launched
    Extras paid with reward dollars
    Where customers use it
    In the airline’s app
    The result
    More extras sold on every flight

    MODULES USED

    YouReward

    Illustrative examples

    Built for every kind of travel business.

    Full-service airlines

    Frequent flyer rewards, extras and a travel wallet in the app flyers already use.

    Loyalty and coalition programmes

    Keep members earning between trips, with partners.

    Low-cost carriers

    Grow ancillary revenue with extras, a branded wallet and rewards.

    Travel groups and OTAs

    Rewards and payments across many travel brands and destinations.

    Works with your current systems.

    Youtap connects to your reservation (PSS), loyalty and payment systems with secure APIs. Travellers then see rewards, their wallet and extras in your app.

    One API to connect

    Connect once to your reservation, loyalty and payment systems.

    Keep your current systems

    Youtap adds rewards, a wallet and payments alongside your reservation and loyalty systems, on Microsoft Azure. You do not need to replace anything.

    Works with your partners

    Hotels, lounges and shops in your network can honour your offers.

    Already on Youtap?

    If you already use a Youtap module, the others use the same system. You do not need to connect again.

    Travel FAQ

    Answers to common questions.

    01Can Youtap work with our reservation system?

    Yes. Youtap connects to your reservation (PSS) and loyalty systems through APIs, so rewards and payments follow each traveller.

    02Will travellers see our brand or Youtap’s?

    Yours. The app, rewards, wallet and card carry your name and design. Youtap stays behind the scenes.

    03Can partners fund rewards?

    Hotels, lounges and shops in your network can offer rewards and honour your offers. How each offer is funded is agreed between you and the partner.

    04Can travellers spend reward dollars on extras?

    Yes. Travellers can pay for seats, bags and lounge passes with reward dollars, card, or both.

    05How does AI help bring travellers back?

    AI agents notice when a traveller stops booking, such as no trip in months, choose the extra or offer most likely to bring them back, and show your team which offers work.

    06Can we start with one module?

    Yes. You can start with one, such as rewards or the travel wallet, and add others later on the same connection.

    07How long does a launch take?

    It depends on the modules you choose and the systems we connect to. A dedicated team delivers in two-week sprints, and we agree the timeline with you during discovery.

    08Which travel businesses is Youtap designed for?

    Full-service airlines, low-cost carriers, travel groups and online travel agencies, and loyalty and coalition programmes.

    Still have a question?

    Talk to our team about your use case, integration or pricing.

    Talk to us about your travellers.

    Tell us what you want travellers to do more of. We will show you how Youtap would reward it, in your app and under your brand.

    YouTravel

    Travel wallets and cards in your brand, for spending abroad.

    Easy to connect

    One API connects Youtap to your reservation, loyalty and payment systems.