YOUREWARD · LOYALTY PROGRAMMES

    Points, tiers and cashback that reward everyday actions.

    Customers earn points or reward dollars on every payment, move up the tiers automatically and redeem straight away, in the app or at the till.

    Talk to salesSee the programme

    Why loyalty programmes work

    Status and balances give customers something to lose by leaving, and a reason to pay with you first.

    Something to lose by leaving

    Points, tiers and balances customers would rather keep.

    A reason to pay with you first

    Every payment earns, so customers reach for your card, wallet or store first.

    Rewards customers actually use

    Points or reward dollars they can spend straight away, in the app or at the till.

    What you can run

    Points, tiers, cashback and coupons, redeemed anywhere and run from Campaign Manager.

    Points on every payment

    Customers earn on card payments, bills and app actions, in real time.

    Example points earned today from a card payment, a bill and an app check-in

    Tiers from Bronze to Platinum

    Customers move up the tiers automatically as they spend more.

    Example tier ladder from Bronze to Platinum

    Status customers want to keep

    Tiers give customers something to lose by leaving.

    Customer with a Gold member card and its benefits

    Example figures, for illustration only.

    REWARD DOLLARS

    Reward dollars customers understand straight away.

    Instead of points, customers can earn reward dollars: a value they understand, which they spend in your stores and in your app.

    • Earned on every payment, in store, online and in the app
    • For the things you want more of: paying on time, staying longer, using your app
    • Spent where you choose, such as your own stores
    Talk to us about reward dollars
    Example reward dollars balance of $12.40 and $5.00 spent at the till

    Tiers that fit your business.

    Set how customers qualify, what each tier gives them, and how they keep their status.

    Your own qualification rules

    Tenure, spend, deposits, product ownership or app activity, in any combination.

    Benefits that grow at every tier

    Cashback, coupons, priority service and member-only experiences.

    Status customers keep fairly

    Grace periods and requalification reminders, so nobody is downgraded by surprise.

    Start from a ready-made structure

    Spend-based, points-based or invitation-only VIP tiers, or build your own.

    How it works

    Your team runs the whole programme in Campaign Manager, without code.

    Example earn rules in Campaign Manager01

    Set your rules

    Earn rates, tiers and rewards, set by your team.

    Example points earned and redeemed today02

    Customers earn and redeem

    On every payment, in the app and at the till.

    Example members, tier upgrades and customers likely to leave03

    See what works

    Members, tiers and redemptions, in real time.

    Loyalty in every industry.

    What you can measure

    Example loyalty dashboard: members, points earned and redeemed, tier upgrades, and members by tier

    Example figures, for illustration only.

    Works with the rest of YouReward

    Loyalty programmes FAQ

    Answers to common questions.

    01Can we set our own tiers and earn rates?

    Yes. Your team sets earn rates, tiers and rewards in Campaign Manager, and can change them without code.

    02Can customers redeem in store?

    Yes. Customers redeem points or reward dollars straight away at your tills and at partner tills, as well as in your app.

    03Can customers keep their tier if they spend less for a while?

    Yes. You can set grace periods and requalification reminders, so customers are not downgraded by surprise.

    04How do you stop reward fraud?

    Unusual earning and redemption are flagged as they happen, with rules you set, and can be held for your team to review.

    Still have a question?

    Talk to our team about your use case, integration or pricing.

    Talk to sales →

    Talk to us about your loyalty programme.

    Tell us what you want customers to do more of. We will show you the programme that fits.

    Talk to Youtap →Request a demo

    AI agents

    Win back members going quiet.

    Explore AI agents →

    Games and challenges

    Games, streaks and badges to add.

    Explore games and challenges →