Enterprise Software for Banks, Financial Institutions, Telecommunications Providers & Retail

    Retention and growth infrastructure for banks, telcos and retailers.

    One cloud-native enterprise platform — digital banking, merchant payments, loyalty and rewards, and travel wallet and card — launched under your own brand through a single API.

    Security & compliance

    Secure by design, compliant by default

    Built for regulated financial services — with the certifications, cloud partnerships and controls that banks, telcos and retail groups require.

    Data encrypted in transit and at rest
    Role-based access and full audit trails
    KYC/KYB, AML and card-scheme support

    Certifications

    PCI DSS · ISO/IEC 27001 · SOC 2 Type II

    Cloud partners

    Microsoft Azure · AWS · Google Cloud

    Card schemes

    Visa · Mastercard · UnionPay

    Data & privacy

    GDPR · Encryption in transit & at rest · Data residency

    Identity & onboarding

    KYC · KYB · AML screening

    Resilience

    99.99% uptime SLA · Disaster recovery · 24/7 monitoring
    Customer lifecycle

    Connected experiences across the customer lifecycle

    Enterprise AI and intelligent agents operate across every Youtap capability — not as a separate product — turning customer, payment and transaction data into personalised experiences, intelligent automation and next-best actions.

    Explore by industry
    BankingTelcoTransitRetail
    Banking
    Accounts, cards & wallets
    Telco
    Wallets & engagement
    Transit
    Tap-to-ride payments
    Retail
    Commerce & loyalty

    Modernise digital financial services — launch branded banking, wallets and cards on one cloud-native platform, with onboarding, KYC/KYB and payments built in.

    Explore banking solutions

    Turn subscriber engagement into growth with wallets, payments and loyalty embedded directly in your app — driving usage, retention and new revenue.

    Explore telco solutions

    Connect commerce, payments and loyalty into one seamless customer experience across channels — online, in-store and in-app.

    Explore retail solutions
    YoutapMambu

    Mambu partnership

    Introducing Bank in a Box.

    The complete digital banking stack — pre-integrated, one contract, zero integration risk.

    Explore Bank in a Box
    Platform (6)

    One API.
    Six modules.

    YouBank

    Digital banking under your brand

    Retail and business accounts, cards and lending on your own rails.

    Accounts
    86.4K
    ▲ 6.9%
    Deposits
    $128M
    ▲ 11%
    Loan apps
    1,920
    ▲ 4.4%
    Deposit growth · 14 days
    New accounts · NZ+128
    Loan pipeline · approved37%
    YouPay

    One wallet, every payment channel

    In-store, online, in-app and transit from a single balance.

    Checkout$26.89
    Card ···· 4821
    YouPay wallet · $312.40
    YouAccept

    Merchant acceptance end to end

    Onboarding, SoftPOS, terminals, acquiring and settlement.

    Payment received
    $42.00
    Approved · tap to pay
    Today's takings▲ 8%
    $2,480
    CardQRTap
    YouTravel

    Travel payments & multi-currency FX

    Multi-currency wallets and cross-border settlement in 38 currencies.

    Travel Card
    youtap travelVISA
    NZD
    1,000
    USD
    612.40
    AUD
    923.10
    1,000 NZD → USDsettled 1.8s
    YouReward

    Loyalty that moves the needle

    Tiers, points, campaigns and gamification across every channel.

    Model accuracyLive
    94.2% ▲ 1.1%
    Churn risk by segment
    Dormant89%
    At-risk62%
    Loyal9%
    342 flagged↓ 31% churn
    YouShop

    Everything a merchant needs

    POS, inventory, ordering, payments and engagement for SMEs.

    Sales today▲ 12%
    $1,284
    Orders today
    42Flat white ×2$11Paid
    43Pastry$6.50Prep
    AI & agents

    Intelligent agents, at work

    Agents that see your unified data — then reason and act across banking, payments and loyalty. Keep scrolling to see each one working.

    Retention

    Customer retention agent

    Detects customers at risk of leaving and launches personalised win-back offers automatically.

    Predicts churn risk early
    Launches win-back journeys
    Explore customer retention
    Retention activityAI active
    At-risk customers
    342
    Actions today
    1,204
    ▲ 18% engaged
    Sarah K.Usage down · 20% backOffer sent
    47 VIPsLapsed win-backEnrolled
    12 high-valueChurn signalsFlagged
    312 usersBirthday rewardsSent
    Onboarding

    Onboarding & KYC agent

    Verifies identity, screens against sanctions and completes onboarding automatically — turning days of manual review into seconds.

    Document & liveness checks
    Sanctions & PEP screening
    Explore onboarding
    Applicant #4821Auto-approved
    Identity document verified
    Liveness & face match
    Sanctions / PEP screen — clear
    Address & risk profile
    Approved in 42 seconds · 128 approved today
    Support

    Customer support agent

    Understands the customer's account and history, resolves the issue across app, chat and voice, and escalates cleanly when a human is needed.

    Account-aware answers
    Acts, not just answers
    Explore support
    Live conversationOnline
    I was charged twice for my £20 top-up.
    I can see two £20 charges 3 seconds apart. I've refunded the duplicate — it'll land in 1–2 days. Anything else?
    That's perfect, thanks!
    Resolved automatically · 92% handled without a human
    Growth

    Growth agent

    Reads each customer's behaviour and recommends the next best action — the right offer, at the moment they're most likely to say yes.

    Next-best-action for every customer
    Triggered on the right channel
    Explore growth
    Sarah Lawson · GOLDLive profile
    Lifetime value
    £8,240
    ▲ 11%
    Engagement
    High
    Next best action
    Offer upgrade to Platinum
    Send offer92% predicted uplift
    App
    Email
    SMS
    Customer intelligence engine

    Powered by the Youtap Customer Intelligence Engine

    The Youtap Customer Intelligence Engine continuously analyses customer activity across the platform to deliver intelligent automation, personalised experiences, customer insights and next-best actions — helping organisations deliver smarter customer engagement at enterprise scale.

    Scroll through the cards
    01 · Launch

    Launch new digital services faster

    Use modular banking, payment, commerce and engagement capabilities to bring new customer propositions to market without rebuilding core infrastructure.

    Modular digital banking, payments and commerce building blocks
    Pre-built customer experiences for banking, telco and retail
    Configurable brand, product and market variants
    Explore YouReward
    02 · Integrate

    Connect with existing enterprise systems

    Integrate Youtap with core banking, payment, CRM, identity and commerce systems through secure APIs and enterprise integration services.

    API-first integration with core banking and payment systems
    Secure connectivity to CRM, identity and data platforms
    Enterprise integration services for complex environments
    Explore YouPay
    03 · Engage

    Create more valuable customer relationships

    Combine transactions, loyalty, campaigns, personalisation and AI to deliver relevant experiences throughout the customer lifecycle.

    Unified customer, transaction and engagement data
    AI-powered personalisation and next-best action
    Loyalty, campaigns and rewards across every channel
    Explore Youtap AI
    04 · Scale

    Scale securely across brands and markets

    Deploy cloud-native services across products, business units and countries with the security, resilience and operational control required by enterprise organisations.

    Cloud-native architecture built for enterprise scale
    Security, resilience and operational controls by design
    Multi-brand, multi-market deployment support
    Explore Bank in a Box
    Industries

    Built for organisations that serve millions of customers

    Whether launching a digital bank, transforming a payment ecosystem, modernising a telecommunications wallet or connecting loyalty across multiple retail brands, Youtap provides the enterprise platform to accelerate customer growth.

    BFSI

    Grow deeper banking relationships

    Increase engagement, customer lifetime value and transaction activity through digital banking, payments, merchant services, loyalty and personalised experiences.

    Digital BankingPaymentsCardsMerchant Services
    Explore banking solutions
    Banking overviewThis month
    Deposits
    $128.4M
    ▲ 8.2%
    Accounts
    86.4K
    ▲ 3.1K
    Settlement success99.2%
    Enterprise architecture

    Connecting every customer interaction

    Customers don't think in banking systems, payment platforms or loyalty programmes — they simply experience your brand. Youtap connects every interaction across banking, payments, wallets, loyalty and merchant commerce into one enterprise platform.

    Shared core
    Youtap Cloud
    Microservices · APIs · shared services

    YouBank

    Cloud-native digital banking for retail, commercial and digital banks.

    YouPay

    Enterprise payments, wallets and transaction services.

    YouAccept

    Merchant onboarding, acceptance and settlement.

    YouTravel

    Multi-currency travel wallets, card programmes and contactless transit.

    YouReward

    AI-enabled loyalty, rewards and customer engagement.

    YouShop

    SME merchant platform for point of sale, inventory, ordering and payments.

    Deploy the modules you need individually — or combine all six through one shared cloud-native architecture.

    Why Youtap

    Why organisations choose Youtap

    One enterprise platform to launch, grow and scale customer relationships.

    Launch faster

    Bring new digital services to market in weeks, not years.

    Acquire customers

    Onboard and convert new customers at scale.

    Improve retention

    Keep customers engaged, active and loyal.

    Grow volumes

    Drive more transaction activity across every channel.

    Personalise everything

    AI-driven experiences and next-best actions.

    Integrate simply

    One API into your core banking and payment systems.

    Unlock revenue

    New products and monetisation opportunities.

    Explore the Youtap enterprise platformGet started
    Questions

    Frequently asked questions

    Enterprise organisations often ask how Youtap helps acquire, engage and retain customers, how the platform integrates with existing systems and what makes it different. Here are the answers to the questions we're asked most.

    Youtap is one cloud-native enterprise platform that combines banking, payments, loyalty and commerce — with AI and intelligent agents that help organisations acquire, engage and retain customers, all issued under your brand.

    Banks and financial institutions, telecommunications providers, retail conglomerates, transit and travel operators, fintechs and payment processors — across both established and emerging markets.

    Six integrated modules — YouBank, YouPay, YouAccept, YouTravel, YouReward and YouShop — deployed individually or combined through one shared cloud-native architecture.

    Yes. Youtap integrates with core banking, payment, CRM, identity and data platforms through secure, API-first connectivity and enterprise integration services.

    Absolutely. Each module runs independently on the same cloud-native core, so you can start with one and add others later without re-integrating.

    By unifying customer, transaction and engagement data and applying AI-driven personalisation, loyalty and next-best actions across every channel.

    One platform — issued under your brand — spanning banking, payments, loyalty and commerce, with AI embedded throughout and enterprise-grade security and compliance built in.

    Yes. Youtap is built for regulated financial services and large enterprises — with role-based access, audit trails, KYC/KYB and card-scheme support, and cloud-native scale.

    Get started

    Ready to get started?

    Talk to our team, or explore the platform to see how Youtap fits your bank, telco or retail business.

    One connected platform

    Banking, payments, loyalty and commerce in a single cloud-native platform.

    Platform overview

    Built to integrate

    One API into your core systems — live in weeks, not years.

    Developers & APIs