Agency Banking

Branchless banking made easy

Agency Banking

Digital Agency Banking

Changes in customer behaviour coupled with increased churn and a growing demand from customers for safe, secure and remote banking has led to banks embracing a digital banking-based model to grow their businesses. Agency banking enables traditional and new digital banks to reduce their fixed costs associated with “bricks and mortar” and minimize their infrastructure investments.

It enables them to reduce acquisition costs for new mobile-enabled agents and offer a range of new and innovative solutions delivered through traditional and non-traditional channels.​
Integrated applications for Android Point of Sale terminals, mobile and tablet devices, enable merchants to register as an Agent, download the applications and either self on-board or have the application pushed to their device once approved by the bank.
Integrated cash managment applications for Android Point of Sale terminals, mobile and tablet devices enable merchants to register as agents, download the applications and either self on-board or have the application pushed to their device once approved by the bank.
Agents can perform account opening for new customers, including e-KYC and customer onboarding. e-KYC thresholds continue to be managed by the bank.
Agents can receive loan repayments. Agents can also process microloans and micro-insurance products on behalf of the Bank.
Agents can provide remittance services, including send and receive wallet services for the Bank. Customers can send or receive money through their wallets, including cash in and cash out processing.
Banks receive a wide range of reporting and analytics on merchants, customers and transactions processed.
Merchant can perform the function of processing bill payments on behalf of the customer. Banks can manage bill payees through an online portal.
Merchants can process air-time top-up on behalf of consumers. Back-end integration to mobile operators is through the One-Core documented APIs.
Merchants can provide customers with mini statements; these can be printed via POS or through a third-party printer.

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One Digital Financial Services Platform

One digital financial services platform, multiple white-label solutions deployed in the cloud, with applications for consumer banking, business banking, digital wallet, payments and retail point of sale.

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